Frequently Asked Questions
Quick answers to common questions. If you can't find what you’re looking for please contact our team.
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Quick answers to common questions. If you can't find what you’re looking for please contact our team.
Guest Services is here to help you throughout your entire experience. Whether you require information on venue layouts or guidance on submitting an RFP, our guest services agents are committed to providing seamless support to planners, exhibitors, and attendees alike. We are just a call or click away.
Location: Find Guest Services on the Convention Center's second floor, just before the entrance to the skybridge.
Contact us by Phone: For inquiries, assistance, or information you may require during your visit to the convention center contact - 954.765.5900
The Broward County Convention Center is located at 1950 Eisenhower Blvd. Fort Lauderdale, FL 33316 on the corner of 17th Street Causeway and Eisenhower Blvd.
Convention center parking is conveniently connected to the Northport Parking Garage through covered skywalks. Access to the skybridge is accessible on the second floor. Please note that parking fees and access may vary by event.
The Broward County Convention Center is a cashless facility. We accept all major credit cards and Apple pay.
Contact Central Security at 954.765.5931 for Emergency, Security, and Wheelchair Assistance. Services are available 24/7.
Outside Food and Beverage is not permitted in the convention center.
There is NO smoking or vaping inside the building or within 25 ft of the exterior of the building. Smoking includes the use of cigars, cigarettes, pipes, vape pens and vapor cigarettes.
The EMT Office is in the 1st Floor Service Hallway.
Lost items are turned in at the Guest Services desk or Central Security. Please call Central Security to inquire about any lost and found items at 954.765.5931
Can't find the answer you’re looking for? Please reach out to our Customer Service Team.